topic reactivate my block sim in Get Support

reactivate my block sim

Tdiv6220 — Sat, 05 Nov 2022 22:52:13 GMT

my card block due to payment issue how can solve?

Re: reactivate my block sim

hairbag1 — Sat, 05 Nov 2022 22:54:54 GMT

Go to Shell Gas or Walmart and get enuff payment vouchers to renew your plan...then dial 611 to add them to your account.

Make sure your sim isn't Suspended for longer than 89 days...at day 90, that account and sim are deactivated permanently.

Re: reactivate my block sim

dust2dust — Sat, 05 Nov 2022 22:56:16 GMT

What do you mean "block"?

Re: reactivate my block sim

darlicious — Sat, 05 Nov 2022 22:57:03 GMT

@Tdiv6220

With a little more details about your issue. Was your card compromised? Did you do a charge back? Did you attempt payment more than 5 times resulting in a fraud lock that needs to be removed by customer support? Did you attempt two failed payments that require you wait out one full hour before trying again?

Re: reactivate my block sim

BKNS27 — Sun, 06 Nov 2022 04:41:56 GMT

@Tdiv6220

If your account was suspended for less than 90 days. Just login to your account and continue payment.

If non-payment was longer than 90 days, your account will be closed, SIM is dead and your number will be lost.