topic $40 plan with 15 g in Get Support

$40 plan with 15 g

Salvo — Sat, 05 Nov 2022 20:55:09 GMT

I Changed my plan to the $40 for 15g. On renewal date. It was today and it's still saying $40 5g.

Can someone help me change it

Thanks

Re: $40 plan with 15 g

Yummy — Sat, 05 Nov 2022 20:57:52 GMT

Did you try one of these remedies:

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.

Re: $40 plan with 15 g

hairbag1 — Sat, 05 Nov 2022 20:58:25 GMT

Try logging in to your account using incognito mode...

Re: $40 plan with 15 g

Salvo — Sat, 05 Nov 2022 22:13:40 GMT

I got no idea what Incognito mode is on my cell phone

Re: $40 plan with 15 g

hTideGnow — Sat, 05 Nov 2022 22:15:11 GMT

Hi @Salvo

which browser you are using? Click the 3 dots on top, select Incognito Tab or Private browsing. With that mode, it does not use the usual browser cache

Re: $40 plan with 15 g

Salvo — Sat, 05 Nov 2022 22:31:07 GMT

Thanks 👍. For some reason my plan changed to the $ 40 15g

So everything seems to be good now

Thanks for the fast reply

Great job