topic Want to change Debit Card, only shows Credit in Get Support

Want to change Debit Card, only shows Credit

UJMill — Sat, 05 Nov 2022 20:51:29 GMT

I have my credit card registered with my account, but I have autopay on my mother's debit card. I want to remove my mother's card so I can use my own debit to pay for a better plan. There is only an option to change my credit card info, but nothing to remove or change debit info for my Public Mobile account.

Re: Want to change Debit Card, only shows Credit

hairbag1 — Sat, 05 Nov 2022 20:55:47 GMT

Contact CSA to change cc.

Bottom of this page find Chat with Simon to start the process.

edit..

Alternative is...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Want to change Debit Card, only shows Credit

hTideGnow — Sat, 05 Nov 2022 20:54:32 GMT

Hi @UJMill just go ahead and update new card in a single step. Once updated, the old one will be removed

PM will take Visa debit and some MC debit

Re: Want to change Debit Card, only shows Credit

Yummy — Sat, 05 Nov 2022 21:02:10 GMT

You cannot use debit to pay PM bill. Only credit or VISA/MC debit.

Try to change cards yourself. If it does not work Very first time contact agent to help you out.

Before you commence card change use clean browser - clean cache or different browser to avoid caching issue PM has.

Re: Want to change Debit Card, only shows Credit

Metal1967 — Sat, 05 Nov 2022 21:56:57 GMT

@UJMill Your all over the place with credit.. debit etc.. switching is not hard.. but must be an actual CC or visa debit type card…