topic Re: Porting issue in Get Support

Porting issue

Deaton5858 — Sat, 05 Nov 2022 14:17:01 GMT

Hello,

Ive been having issues porting my number over, I've filled out the request form, and no lock. its way pas the 30 mins quoted its been like 10 hours

Dunkman — Sat, 05 Nov 2022 14:21:28 GMT

Did you get a port confirmation text from your old carrier?

I will private message you the Telus porting phone number. Only used for porting issues.

Deaton5858 — Sat, 05 Nov 2022 14:54:19 GMT

Yes and I replied yes confirming it, about a minute later you texted me saying porting issues and will be in contact

softech — Sat, 05 Nov 2022 14:56:51 GMT

@Deaton5858 they won't contact you themselves, you have to contact them and see what happened.

I will message you the porting support team. Check your Community Inbox, them call them

Yummy — Sat, 05 Nov 2022 15:05:32 GMT

@Deaton5858 wrote:
Yes and I replied yes confirming it, about a minute later you texted me saying porting issues and will be in contact

You are talking to customers like yourself. PM texted you. So you will have to either send private message to agent or call number others provided.