https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-porting-number-from-Freedom-mobile/m-p/899680#M614739 <P>I activated my sim card yesterday and tried to port my number from Freedom Mobile over. I received the authorization text and replied within minutes. Then I received a text from Public Mobile saying you are having trouble transferring my number because the incorrect account number was entered and someone from your team will contact me. I'm very positive that the account number was correct and noone has tried to contact me since. Can you help?</P><P>&nbsp;</P><P>I should also add that I have not been able to create a support ticket because I couldn't log in on that page to my community account. Apparently there's an internal server error.</P> Fri, 11 Nov 2022 20:31:04 GMT overmars34 2022-11-11T20:31:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-porting-number-from-Freedom-mobile/m-p/899680#M614739 <P>I activated my sim card yesterday and tried to port my number from Freedom Mobile over. I received the authorization text and replied within minutes. Then I received a text from Public Mobile saying you are having trouble transferring my number because the incorrect account number was entered and someone from your team will contact me. I'm very positive that the account number was correct and noone has tried to contact me since. Can you help?</P><P>&nbsp;</P><P>I should also add that I have not been able to create a support ticket because I couldn't log in on that page to my community account. Apparently there's an internal server error.</P> Fri, 11 Nov 2022 20:31:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-porting-number-from-Freedom-mobile/m-p/899680#M614739 overmars34 2022-11-11T20:31:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-porting-number-from-Freedom-mobile/m-p/899687#M614748 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/261861">@overmars34</a>&nbsp; &nbsp;no problem, there is a phone number you can call to sort out the missing information.&nbsp; I will message you the number.&nbsp; check your Community inbox, envelope icon on top right, for my message</P><P>&nbsp;</P> Sat, 05 Nov 2022 13:24:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-porting-number-from-Freedom-mobile/m-p/899687#M614748 softech 2022-11-05T13:24:34Z