Activate Account

mariagiannakos1 — Sat, 05 Nov 2022 00:32:57 GMT

Hello

I need to activate my account and I know longer have access to the email I registered with and its the only option its giving me to verify my account. Can you help me with this? My phone number is xxxxxx

Thanks

Maria

Re: Activate Account

softech — Sat, 05 Nov 2022 00:35:54 GMT

@mariagiannakos1 you need to change My Account to an email that you have access to. But only PM support can help to make the change.

Open a ticket with them using "Forgot Password" type of ticket:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

topic Re: Activate Account in Get Support

Activate Account

Re: Activate Account