topic Account Suspended in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/899483#M614588 <P>So I took advantage of the opportunity to upgrade my plan to&nbsp;<SPAN>$40 plan that includes 5GB at 4G speed after receiving a text from public mobile.&nbsp; I logged into my account today to see if took place and at the top of the screen it says;</SPAN></P><P>&nbsp;</P><P><SPAN>"Your Account has been Suspended"&nbsp;</SPAN></P><P>&nbsp;</P><DIV class=""><P class="">To reactivate your current plan, you need to pay your outstanding balance. Suspended accounts are deactivated after 90 days of non-payment</P></DIV><P class="">Deactivation Date:<SPAN>&nbsp;</SPAN>Feb 02, 2023</P><P><SPAN>Reactivate My Account</SPAN></P><P>&nbsp;</P><P><SPAN>Can anyone assist, as I am registered for auto pay</SPAN></P> Fri, 04 Nov 2022 23:46:26 GMT noidea 2022-11-04T23:46:26Z Account Suspended https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/899483#M614588 <P>So I took advantage of the opportunity to upgrade my plan to&nbsp;<SPAN>$40 plan that includes 5GB at 4G speed after receiving a text from public mobile.&nbsp; I logged into my account today to see if took place and at the top of the screen it says;</SPAN></P><P>&nbsp;</P><P><SPAN>"Your Account has been Suspended"&nbsp;</SPAN></P><P>&nbsp;</P><DIV class=""><P class="">To reactivate your current plan, you need to pay your outstanding balance. Suspended accounts are deactivated after 90 days of non-payment</P></DIV><P class="">Deactivation Date:<SPAN>&nbsp;</SPAN>Feb 02, 2023</P><P><SPAN>Reactivate My Account</SPAN></P><P>&nbsp;</P><P><SPAN>Can anyone assist, as I am registered for auto pay</SPAN></P> Fri, 04 Nov 2022 23:46:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/899483#M614588 noidea 2022-11-04T23:46:26Z Re: Account Suspended https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/899487#M614590 <P>You might have hit up on a long-standing bug around here where changing up in plan cost fails. Make a manual payment of your plan cost and it should reactivate.</P> Fri, 04 Nov 2022 23:56:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-Suspended/m-p/899487#M614590 dust2dust 2022-11-04T23:56:50Z