topic Re: 12MONTHS12GB promo code not valid in Get Support

12MONTHS12GB promo code not valid

tominator — Fri, 04 Nov 2022 22:24:26 GMT

Trying to switch my plan from $25 3G to $40 4G with 12 gig promo using promo code as advertised "12MONTHS12GB". Your system does not recognize the promo code saying it is not a valid promo code. Please advise.

Thanks

Re: 12MONTHS12GB promo code not valid

softech — Fri, 04 Nov 2022 22:26:00 GMT

@tominator the cod 12months12gb is ONLY for new activation and not for existing customers

your best plan now is the $40 for 15GB. It is even better than 12GB bonus as this deal is non expiring while the 12GB bonus is only good for 12 months

Re: 12MONTHS12GB promo code not valid

dust2dust — Fri, 04 Nov 2022 22:31:24 GMT

It's not valid for the 15gb plan. You can use it for the other >=$40 plans.

Adding - nvm you said switch.

Re: 12MONTHS12GB promo code not valid

tominator — Fri, 04 Nov 2022 22:50:16 GMT

The $40 for 15GB plan does not say it has international texting or voicemail. I need voicemail. Can I assume that all their plans include voicemail?

Re: 12MONTHS12GB promo code not valid

softech — Fri, 04 Nov 2022 22:51:11 GMT

@tominator yes, international texting and voicemail are included 🙂

Re: 12MONTHS12GB promo code not valid

tominator — Fri, 04 Nov 2022 22:53:27 GMT

Nevermind. The UI was wonky. I see these features appearing now. THanks

Re: 12MONTHS12GB promo code not valid

Duatyn — Fri, 04 Nov 2022 23:25:15 GMT

I'm a new customer as of: TODAY! 😀

The code is not working for me. But I did take the $40 for 15GB.

~Dustyn~

Re: 12MONTHS12GB promo code not valid

dust2dust — Fri, 04 Nov 2022 23:26:40 GMT

@Duatyn- Welcome to Public. The code does not work for the plan you chose.

Re: 12MONTHS12GB promo code not valid

Duatyn — Fri, 04 Nov 2022 23:40:18 GMT

@dust2dust - Thank you very kindly! 😀

That is no problem. I agree that the $40 for 15GB deal is much better as it's non expiring as @softech said.

Thanks for letting me know! 👍

~Dustyn~