topic Re: Unable to login at all on Chrome in Get Support

Unable to login at all on Chrome

neos — Fri, 04 Nov 2022 21:14:06 GMT

I am trying to log in with Chrome for months and it wont allow me, tried another browser a few weeks ago and got through, now tried logging in today and wont let me in again saying incorrect email or password.

Reset password a few times on two different accounts. Yes, the password and email are correct,, it's saved on my browser, and I have reset it a couple of times.

Re: Unable to login at all on Chrome

Meow — Fri, 04 Nov 2022 21:16:55 GMT

PM site become available some 15-20 minutes ago after big outage.

I use Chrome (PC) and have no problem logging in.

Try Incognito mode. Clear browser’s cache. Try forced refresh.

Re: Unable to login at all on Chrome

neos — Fri, 04 Nov 2022 21:21:51 GMT

I have been trying for hours. Just keeps saying email or password is incorrect. Used many browsers and private browsing mode

Re: Unable to login at all on Chrome

dabr — Fri, 04 Nov 2022 21:24:53 GMT

@neos Do you have Firefox or MS Edge? Of course, incognito/private mode is advised on any browser.

I was able to login a few minutes ago on FF.

Re: Unable to login at all on Chrome

neos — Fri, 04 Nov 2022 21:25:49 GMT

Edge, Chrome and Brave all not working

Re: Unable to login at all on Chrome

dabr — Fri, 04 Nov 2022 21:31:00 GMT

@neos You could try again later in case you've been locked out due to too many attempts with incorrect login info, or send a private message to CS_Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437