topic Re: Will Changing my plan automatically switch from Rewards to Points? in Get Support

Will Changing my plan automatically switch from Rewards to Points?

flong — Fri, 04 Nov 2022 20:04:37 GMT

That's pretty much it. I'm planning on switching from one plan to another. Will that mean I have to switch from Rewards to Points now?

Thanks!

Re: Will Changing my plan automatically switch from Rewards to Points?

will13am — Fri, 04 Nov 2022 20:06:18 GMT

@flong , no changing plans will not affect the rewards. If you are on the old reward system you will remain on the old reward system.

Re: Will Changing my plan automatically switch from Rewards to Points?

dabr — Fri, 04 Nov 2022 20:06:56 GMT

@flong No your rewards and any add-ons gifted or purchased stay with the account and aren't affected by plan changes, Any activation bonus data (if applicable) maybe lost depending on the terms/conditions at activation.

Reminder to schedule Change at Next Renewal as PM doesn't prorate for unused days left in current cycle.

Re: Will Changing my plan automatically switch from Rewards to Points?

softech — Fri, 04 Nov 2022 20:07:19 GMT

@flong No it won't

You have to manually opt-in for Public Points yourself. Plan change will not change you into the new rewards system

Re: Will Changing my plan automatically switch from Rewards to Points?

Meow — Fri, 04 Nov 2022 20:08:31 GMT

NO, your rewards are tied up with your Account not particular plan. You can change plan every 30 days if you are inclined to do so and rewards will stay with you. Unless you like points...