topic Re: Unable to login in Get Support

Unable to login

Mukulv1 — Thu, 03 Nov 2022 17:19:00 GMT

Upon submitting the username and password on login screen. The next next screen just shows an error message saying "Page Expired
The page you are trying to access is no longer available."

Re: Unable to login

Yummy — Thu, 03 Nov 2022 17:22:01 GMT

Nobody can log in. Read announcement and do NOT change password. It is not you, it is PM having issues.

Re: Unable to login

Mukulv1 — Thu, 03 Nov 2022 18:26:14 GMT

Thank you for your response @Yummy

Could you share where we can read the announcement?

Re: Unable to login

Yummy — Thu, 03 Nov 2022 18:30:42 GMT

@Mukulv1 wrote:
Thank you for your response @Yummy
Could you share where we can read the announcement?

For sure: https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Website-Outage/td-p/898243

Unfortunate is it was provided as a post and not as 'announcement' at the top of the Community page.

Re: Unable to login

Mukulv1 — Thu, 03 Nov 2022 21:30:59 GMT

Thanks @Yummy

The link is helpful.

Certainly PM could have provided it as an announcement rather than a post.

Hopefully it should get fixed soon.

Appreciate your support.