topic Re: is pm website down now in Get Support

is pm website down now

chch518 — Thu, 03 Nov 2022 14:42:37 GMT

is pm website down now

Re: is pm website down now

FlutteringBy — Thu, 03 Nov 2022 14:45:01 GMT

It must be....I can't get in either....😐...

Re: is pm website down now

softech — Thu, 03 Nov 2022 14:46:25 GMT

@FlutteringBy @chch518 problem since early this morning

it is kind of up, just very slow. You can try multiple times and you might be able to get in

But if you are in no rush, I do not suggest you to login and do anything serious at this time (like plan change or payment) just in case the timeout issue and you don't know if the action was completed

Re: is pm website down now

Patchio — Thu, 03 Nov 2022 14:49:00 GMT

@chch518

Yes, the My Account and My Rewards website are unavailable due to unannounced maintenance work by PM.

See here:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in/m-p/898152/highlight/true#M613625

There have been at least five other threads about this ongoing issue since this morning

Re: is pm website down now

kaytus — Thu, 03 Nov 2022 14:57:16 GMT

@chch518 it is kind of up, just very slow. You can try multiple times and you might be able to get in.

But I will do the change after the suite is stable.

Re: is pm website down now

softech — Thu, 03 Nov 2022 15:11:21 GMT

confirmed by PM the site is current having issue

https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Website-Outage/m-p/898243