topic Re: Referral Code to enter after signup in Get Support

Referral Code to enter after signup

johntofflemire — Sat, 05 Nov 2022 14:29:12 GMT

My sister was late when sending me her referral code. I activated on Nov. 1 on Public, but just wondered if I can still use her referral code to help her out a bit

Re: Referral Code to enter after signup

hairbag1 — Thu, 03 Nov 2022 13:35:12 GMT

You can do it now...go to top of this page click Get Help / Chat with Simon to start process of CSA assistance.

Re: Referral Code to enter after signup

Meow — Thu, 03 Nov 2022 13:37:13 GMT

You have to contact agent and they will add referral code to your account.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Re: Referral Code to enter after signup

mixim10 — Thu, 03 Nov 2022 14:06:34 GMT

This is good information to have and glad it was posted. I almost forgot to enter the referral code when I was setting up a family member.

Re: Referral Code to enter after signup

hTideGnow — Thu, 03 Nov 2022 14:40:58 GMT

HI @mixim10 and @johntofflemire to get to the exact type of ticket quicker:

at : https://publicmobile.ca/chatbot.

Start by Typing: My rewards are missing,
Select "Public Points"
click on "Refer A friend",
then click on "Yes, I'm the referred customer',
finally click "Click here to submit a ticket" .
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437