topic Re: Sign in in Get Support

Sign in

hemjhaveri — Thu, 03 Nov 2022 10:07:07 GMT

I can’t log in at all with the email and password I have I tried resetting it multiple time it’s not letting me sign in

Patchio — Thu, 03 Nov 2022 10:17:48 GMT

Don’t worry, it’s not an issue on your end. Public Mobile is doing unannounced maintenance on the Self-Serve My Account and My Rewards websites.

I had the same issue when I tried to log in a few minutes ago on both websites.

You should be able to log in later in the day once the maintenance is completed.

Patchio — Thu, 03 Nov 2022 11:39:41 GMT

As of 7:39 AM Eastern Time, both My Account and My Rewards websites are still not available due to maintenance.

When you try to sign in, you get the message, “System error. Please try again.”.