topic Re: $40 for 15gb promo in Get Support

$40 for 15gb promo

Chynes827 — Wed, 02 Nov 2022 06:06:04 GMT

Just wondering. The $40, 15gb, 4g data promo. Is it only for 12 months then changes to a reduced data plan? Or is it ongoing at 15gb per month?

Thanks

Re: $40 for 15gb promo

JK8 — Wed, 02 Nov 2022 06:11:25 GMT

@Chynes827

The plan is ongoing until you change to another plan. This is a great deal!

Re: $40 for 15gb promo

Chynes827 — Wed, 02 Nov 2022 07:08:07 GMT

Reason I ask is because it states for 12 months. Thought after 12mths it goes back to 5gb per month for $40.

Re: $40 for 15gb promo

cellphoneuser1 — Wed, 02 Nov 2022 07:38:15 GMT

@Chynes827 wrote:
Reason I ask is because it states for 12 months. Thought after 12mths it goes back to 5gb per month for $40.

That's a different promo. The 15GB isn't bonus. 15GB is included in the plan. $40 for 5GB is a different plan.

Re: $40 for 15gb promo

softech — Wed, 02 Nov 2022 11:40:21 GMT

@Chynes827 as stated by @cellphoneuser1 this is a different promo. And this promo is for new activation only as well.

for the $40 for 15 GB, it is a plan offering now for everyone, new and existing customers

Re: $40 for 15gb promo

darlicious — Wed, 02 Nov 2022 12:01:47 GMT

@Chynes827

The limited time $40/15gb plan is not advertised on the plans page but it is selectable during activation and in our self serve accounts. You could take a chance and activate on the $40/5gb plan+12GB for 12 months promotion and after activation schedule a plan change on next renewal to the $40/15gb plan and enjoy the extra 2gb of data for your first 30 days.

Here is the how the $40/15gb plan,an appears in the activation portal....

And the $40/15gb plan in the self serve accounts.....

Re: $40 for 15gb promo

trappenberg — Wed, 02 Nov 2022 12:19:44 GMT

I ordered it on renewal day, but it only renewed in old plan. Now I don't even know how I can speak to someone about this

Re: $40 for 15gb promo

softech — Wed, 02 Nov 2022 12:21:55 GMT

@trappenberg could be just a cache issue. This new My Account has serious issue if you just login with regular browser mode

Please login again using Incognito mode, or a different browser or on a different computer. You should see the new plan details then. Also, check Payment history to cofirm the amount PM took, new plan amount or old

Re: $40 for 15gb promo

du322 — Wed, 02 Nov 2022 13:22:07 GMT

The data on this plan is subject to footnotes 4 and 7 in the "fine print" but there is no footnote 7! It ends at 6. Public Mobile can certainly make plans subject to terms and conditions but they have to actually list those terms and conditions!

Re: $40 for 15gb promo

Giggs — Wed, 02 Nov 2022 20:11:19 GMT

Would be great, if it wouldnt have STOLEN it from me! It was supposed to change to that new promo plan today upon renewal but didnt and now it's just gone...nowhere to be found again..

Re: $40 for 15gb promo

kateyyj — Wed, 02 Nov 2022 21:14:47 GMT

my daughters is not selectable, how she can change to this new promo? thanks

Re: $40 for 15gb promo

darlicious — Wed, 02 Nov 2022 21:19:00 GMT

@kateyyj

Is your daughter's account suspended?

@Giggs

Check your payment history. What are the lines for payment say? How much were you charged? Does it have two lines....30 DAY PLAN.....$10 and 15GB AT 4G SPEED.....$30?

Re: $40 for 15gb promo

kateyyj — Wed, 02 Nov 2022 21:24:39 GMT

she is using $15 now, actually free because all the rewards, so i would think $40 plan is great because we only need to pay 40-15=25

Re: $40 for 15gb promo

kateyyj — Wed, 02 Nov 2022 21:25:27 GMT

also is this 40 for 15g permanent , right?we dont want a year something

Re: $40 for 15gb promo

dust2dust — Wed, 02 Nov 2022 21:28:45 GMT

There is no guarantee of permanence here. But no it's not stated to be time limited. But the company can do whatever they want whenever they want.

Re: $40 for 15gb promo

kateyyj — Wed, 02 Nov 2022 21:40:50 GMT

as long as it is same as other plan, not limited time offer i am ok with it, thanks

Re: $40 for 15gb promo

darlicious — Wed, 02 Nov 2022 21:47:41 GMT

@kateyyj

Yes it should be "forever" but as mentioned pm can raise rates with 30 days notice. However this is unlikely since the success so far of this promotion to migrate customers to a higher priced plan and customers off the Fall 2016 promo is increasing their profit margin and ARPU which is why they have pushed out text notifications to customers with an easy YES reply to automatically schedule a change plan on next renewal and extended the "spooktacular" original expiry date(?)

@dust2dust

Lol....makes me more determined to stick with my unlucky $13 plan even more out of spite! 😡😁

Re: $40 for 15gb promo

kateyyj — Wed, 02 Nov 2022 21:51:40 GMT

i have a feeling phone plan will decrease in general due to the CRTC new rules.

Re: $40 for 15gb promo

softech — Wed, 02 Nov 2022 21:59:49 GMT

@kateyyj yup, those plan $40 and above will get more data, maybe $35 as well. Bit I doubt they will do much with $15 and $25 plans

Re: $40 for 15gb promo

dust2dust — Wed, 02 Nov 2022 22:02:19 GMT

@kateyyj wrote:
i have a feeling phone plan will decrease in general due to the CRTC new rules.

Tell that to the old $10 plan holders.