topic Re: My account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897481#M613062 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/261144">@Schramk</a>&nbsp;</P><P>When is your renewal? How much is your plan? Call 611 and report back your account details.</P> Tue, 01 Nov 2022 23:07:18 GMT darlicious 2022-11-01T23:07:18Z My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897471#M613052 <P>Topped up my account on October 21 with a $40 voucher, should be good till November 21 but today November 1 my account was suspended. Did my voucher not go through? And if so why did my Public mobile work up till now?</P> Tue, 01 Nov 2022 22:59:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897471#M613052 Schramk 2022-11-01T22:59:07Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897478#M613059 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/261144">@Schramk</a>&nbsp;</P><P>&nbsp;</P><P>Log into self service and let us know when your renewal date is and whether your account is in ACTIVE status or not. Do you have a balance in your Available Funds?</P> Tue, 01 Nov 2022 23:06:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897478#M613059 JK8 2022-11-01T23:06:35Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897479#M613060 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/261144">@Schramk</a>&nbsp;Does your service work? Public Mobile sends texts out in error sometimws.</P> Tue, 01 Nov 2022 23:06:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897479#M613060 cellphoneuser1 2022-11-01T23:06:37Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897481#M613062 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/261144">@Schramk</a>&nbsp;</P><P>When is your renewal? How much is your plan? Call 611 and report back your account details.</P> Tue, 01 Nov 2022 23:07:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897481#M613062 darlicious 2022-11-01T23:07:18Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897487#M613068 <P>Did you possibly deal with a credit card problem recently? Is that maybe why you used a voucher?</P> Tue, 01 Nov 2022 23:11:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/897487#M613068 dust2dust 2022-11-01T23:11:26Z