topic Re: Accidentally added 200mb?? in Get Support

Accidentally added 200mb??

jblackwell — Tue, 04 Jan 2022 19:49:07 GMT

Hi there,

I ran out of data this month and in my attempt to buy myself more, I think I accidentally added 200 mb to my account every month! I just wanted to top up for this month, not every month to come.

Help! Any ideas how to fix?

Thanks in advance 🙂

Re: Accidentally added 200mb??

passiveegg — Thu, 26 Oct 2017 02:27:04 GMT

just wanted to clarify, you only want the 200 mb for this month only until it is done right?

Re: Accidentally added 200mb??

ShawnC13 — Thu, 26 Oct 2017 02:34:40 GMT

@jblackwell, I don't think you added 200mb for every month. The addons are a one time purchase and carry over any unused data until you need it next. So if you use 100mb and then y our plan renews you will ahve 100mb left and could use it 6 months later or whatever it might be.

Re: Accidentally added 200mb??

jeffster1970 — Thu, 26 Oct 2017 02:38:27 GMT

@jblackwell wrote:
Hi there,

I ran out of data this month and in my attempt to buy myself more, I think I accidentally added 200 mb to my account every month! I just wanted to top up for this month, not every month to come.

Help! Any ideas how to fix?

Thanks in advance 🙂

How do you know that you did this?? And if you did, I am sure there is an option to shut it down as well.

I realized, actually, just today I never cancelled my MLB subsription, and I guess MLB continues to charge for services not rendered. A little differnt, sure. My point, though, you should see an option to cancel.

That said, looking at the add-on packaging, I am pretty sure you can't automatically have add-on added every month automatically. I can't see where that's a provision.