topic Re: Unable to Call and Text in Get Support

Unable to Call and Text

Peterpeter1 — Mon, 31 Oct 2022 20:16:20 GMT

Hi there,

My phone has not been letting me make phone calls, it says my minutes are up, yet I have unlimtied calling on my plan. My plan is active and everything is in order. I also cannot send text messages. Please help!

Peter Peters

Re: Unable to Call and Text

JK8 — Mon, 31 Oct 2022 19:48:52 GMT

@Peterpeter1

Try rebooting, resetting network settings or reinstalling SIM card. Also try sim in another unlocked phone.

Re: Unable to Call and Text

dabr — Mon, 31 Oct 2022 19:51:52 GMT

@Peterpeter1 Also try adding 1 in front of the numbers you're calling.

Re: Unable to Call and Text

treefrog — Mon, 31 Oct 2022 19:51:56 GMT

@Peterpeter1

Try rebooting your phone. Did you just renew your plan? Did you change plans? Did you activate before January 25th if this year or after?