topic Re: Public Mobile SIM card has 20 digits in Get Support

Public Mobile SIM card has 20 digits

newuser2022g — Mon, 31 Oct 2022 17:27:04 GMT

I'm trying to activate my public mobile SIM card but it has 20 digits. How can I activate?

Metal1967 — Mon, 31 Oct 2022 17:29:02 GMT

@newuser2022g How many digits is it supposed to have? I’m curious..

walker1 — Mon, 31 Oct 2022 17:30:53 GMT

PM sim cards have only 19 digits.

Look again more carefully.

Maybe it's not a Public Mobile sim card either.

JK8 — Mon, 31 Oct 2022 17:31:33 GMT

Use the live chat for activations and see what is going on with the sim numbers.

newuser2022g — Mon, 31 Oct 2022 17:31:38 GMT

Card says Public Mobile and I got it off amazon. How can I activate it?

walker1 — Mon, 31 Oct 2022 17:31:56 GMT

19 digits

hTideGnow — Mon, 31 Oct 2022 17:33:07 GMT

HI @newuser2022g won't be 20 digits

does your sim card starts with 89122 30000 ?

Metal1967 — Mon, 31 Oct 2022 17:33:47 GMT

We always learn something here…😬

newuser2022g — Mon, 31 Oct 2022 17:34:07 GMT

yes

walker1 — Mon, 31 Oct 2022 17:34:43 GMT

You better use the live chat feature for activation of that sim card. Something sounds fishy to me.

hTideGnow — Mon, 31 Oct 2022 17:37:08 GMT

@newuser2022g let us know what online chat tells you.

or you can message them here as well:

JK8 — Mon, 31 Oct 2022 17:40:15 GMT

Can you confirm that the sim number stamped on the actual SIM card and the sim number under the bar code are identical.