topic Re: Is the register sim card page down? in Get Support

Is the register sim card page down?

zip — Tue, 04 Jan 2022 19:49:00 GMT

Tryng to register sim card but the link to register is a blank page. Is the page down right now?

also what is the speed of the Data on PM? Thanks

Re: Is the register sim card page down?

zip — Sun, 03 Jul 2016 23:25:13 GMT

There is no place to contact PM about their website not seeming to be working on the activate SIM card link/page. Thanks

Re: Is the register sim card page down?

Luddite — Sun, 03 Jul 2016 23:52:17 GMT

Yup, looks like the activation page, and account log in, are down. Maintenance window was supposed to be closed now.

Re: Is the register sim card page down?

Shazia_K — Mon, 04 Jul 2016 13:09:05 GMT

Good morning @zip,

Welcome to Public Mobile,

I'm sorry to see that you weren't able to activate your SIM card due to the ongoing system maintenance.

Can you try back now? Please let us know if any further assistance is needed.

Thanks,

Shazia

Re: Is the register sim card page down?

Larryfoz — Mon, 04 Jul 2016 13:25:49 GMT

Hello. I just tried to register my new SIM card. I got up to step 2 - select a new number. The option to choose city/location is dead (empty choices) hence I'm stuck. Pls check. Thanks!

Re: Is the register sim card page down?

Shazia_K — Mon, 04 Jul 2016 14:08:37 GMT

Hello @Larryfoz,

I'm sorry to hear about this,

Can you please private message me the email address/SIM card number used for activation?

Please send it to me via private message.

Thanks,

Shazia

*Not sure how to send me or see private messages? Click here

Re: Is the register sim card page down?

srlawren — Mon, 04 Jul 2016 17:59:05 GMT

Hi @Larryfoz, this is an old bug that was supposed to have been resolved previously. @Jeremy_M I'm flagging you to bring this to your attention, please-and-thank-you!

Hi @zip sorry I just responded to your other thread about the number reassignment clause and didn't realize you'd already tried to activate a SIM card. Have you been able to re-try? Were you able to activate successfully?

Re: Is the register sim card page down?

metalhead10 — Tue, 15 Nov 2016 05:15:52 GMT

The site is down again. When will it be back up?

Re: Is the register sim card page down?

Saray_O — Tue, 15 Nov 2016 15:18:11 GMT

Hey @metalhead10,

I'm sorry about this. Have you tried activating again?