topic Re: $40 promotion in Get Support

$40 promotion

farouk1 — Sun, 30 Oct 2022 12:18:37 GMT

Cannot find promotion for $40 /15 GB

Re: $40 promotion

Metal1967 — Sun, 30 Oct 2022 12:22:53 GMT

@farouk1 Did you try actually going through the plan change option in self serve? That was the only way I was able to find it…then schedule change at next renewal

Re: $40 promotion

walker1 — Sun, 30 Oct 2022 12:27:35 GMT

@farouk1

You'll find it when you try to do or schedule a plan change from in your selfservice account.

You'll find it if you're a current customer.

It's under the 4G plans. Use the arrow to scan through the plans. You'll see 2 $40 plans and it's the second one.

Re: $40 promotion

HALIMACS — Sun, 30 Oct 2022 12:26:08 GMT

It is there, @farouk1 , I just logged onto self serve to check.

When there, select Plan and Add-On section, and tap Change Plan. After that, tap on the 4G plan offerings and it should be one of the first one's listed. To get to it, tap the down arrow to the right.

Re: $40 promotion

Patchio — Sun, 30 Oct 2022 13:12:01 GMT

@farouk1

If you are accessing the self-serve My Account website via a mobile browser from your phone, the $40/15GB plan may not appear when you try to change your PM plan on the mobile website.

If that’s the case, try accessing the self-serve My Account website from a desktop computer OR laptop OR using desktop site mode from a mobile browser, because the full PM website doesn’t have that particular issue.

Re: $40 promotion

kb_mv — Sun, 30 Oct 2022 14:10:20 GMT

$40 for 15GB LTE data???????? Sign me up!

Edit: Times 2!

Re: $40 promotion

KamWest — Sun, 30 Oct 2022 13:58:27 GMT

This is the first time in 3-4 years public actually made more money from me.

I upgraded my and my wife's accounts because we were on the old $40 plan.

However, I also upgraded my two kids from their $15 plans so for the first time in 4 years public is getting more money from me.

Yes this upgrade was worth it and kudos to public for finally giving loyal members a decent plan and in 4g no less.

Re: $40 promotion

Meow — Sun, 30 Oct 2022 14:34:32 GMT

@farouk1 wrote:
Cannot find promotion for $40 /15 GB

You have to be PM customer.

Then when you go and try to change plan it will appear (as it is not listed as regular plan):