topic Re: Refund in Get Support

Refund

edilbertoBula — Wed, 19 Oct 2022 02:41:45 GMT

How do I get my outstanding balance to my account

Re: Refund

Dunkman — Wed, 19 Oct 2022 02:50:07 GMT

@edilbertoBula

In general, since this is a prepaid service, there are no refunds with Public mobile. What is your specific situation?

Re: Refund

BKNS27 — Wed, 19 Oct 2022 03:11:02 GMT

@edilbertoBula

If you have outstanding balance before porting your number to another carrier. Unfortunately as @Dunkman indicated...PM is a prepaid plan so no refund.

Re: Refund

hairbag1 — Wed, 19 Oct 2022 03:16:13 GMT

If you have a substantial balance, you probably best to keep your PM account until it's dwindled down.

Remember...your PM account needs to be active if/when you initiate a port away from PM.

Re: Refund

JL9 — Wed, 19 Oct 2022 03:42:07 GMT

No dice unfortunately, you used to be able to transfer the entire balance to another PM customer/account (so if you had a friend/family member still using it) you could do that as being a good friend or arrange some compensation, but unfortunately you haven't been able to do that for quite awhile now.

Re: Refund

edilbertoBula — Sat, 22 Oct 2022 14:59:51 GMT

Stupid idea, how you know, can you prove it?

Re: Refund

dust2dust — Sat, 22 Oct 2022 15:04:12 GMT

What stupid idea? Scroll down to the bottom and find Service Terms. Have a read. You'll find it says that there are no refunds here. Likely common with most prepaid providers.

But again, what are you trying to do?

Re: Refund

edilbertoBula — Sat, 22 Oct 2022 15:10:15 GMT

why you don’t know what I’m trying to do easy I need my money back!!! 300$ in my account back to my bank card which is registered to my payment method.

Re: Refund

edilbertoBula — Sat, 22 Oct 2022 15:11:41 GMT

Is that clear for you.

Re: Refund

dust2dust — Sat, 22 Oct 2022 15:12:53 GMT

You didn't say. Was that from you depositing money there? Or is that built-up rewards?

Re: Refund

edilbertoBula — Sat, 29 Oct 2022 21:59:17 GMT

It was my debit card