topic Re: Service in Get Support

Service

eezy — Fri, 28 Oct 2022 20:35:32 GMT

Hi. I want to now how public mobile works!? Tnx

Re: Service

hTideGnow — Fri, 28 Oct 2022 20:39:40 GMT

Interesting question

PM owned by Telus. It uses Telus network and Telus (also PM) uses Bell antennas as well

PM is prepaid, so, you paid for the next 30 days of service. Yes, PM cycle is 30 days, not monthly (this is weird), so, payment date will move

PM support is all online. No call center to call. You either post here for Community help (like what you just did) or you open ticket with Support using your Community account and they reply you via the inbox here

PM has roaming service in US only

PM only provide long distance service to some countries, not all

PM has a good Rewards system, Public Points. Not as good as the old one, but still good enough to help cut down your bill

Re: Service

DDM69 — Fri, 28 Oct 2022 21:30:40 GMT

Public Mobile has great referral rewards.
Public Mobile gives out free occasional data and long distance calling minutes…yes FREE!

No contact and no activation fee.
Navigate through the website, buy a SIM card and start saving!

Re: Service

BKNS27 — Fri, 28 Oct 2022 21:59:46 GMT

@eezy

PM is the lower tier of Telus and you can get additional discount by using referral code, promo codes, anniversary discount and Community help.

It works like the big 3 cellular carrier…Bell, Telus and Rogers.

Re: Service

teresaho — Sat, 29 Oct 2022 01:08:27 GMT

Hey! You can select a plan online and they have a great reward system. If you sign up for autopay you get a discount each month as well as some extra data depending on the plan you choose. They have a loyalty program too where for each year you've been with them they take a dollar off your plan each month (e.g. if you've been with them for 1 year they deduct $1 off your bill each month, 2 years = $2 off your bill each month).