topic Plan I am paying for doesn't show in accout in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895024#M610966 <P>I changed my plan 2 months ago from the 1Gb plan to the 3Gb plan. I am paying for the 3Gb plan but the 1Gb plan is still showing as my plan.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20221028-091403_Chrome.jpg" style="width: 1063px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/71178iC1D9B5DA9941D68C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20221028-091403_Chrome.jpg" alt="Screenshot_20221028-091403_Chrome.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221028_093544.jpg" style="width: 1068px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/71179i21D3FD06274D5C9E/image-size/medium?v=v2&amp;px=400" role="button" title="20221028_093544.jpg" alt="20221028_093544.jpg" /></span></P><P> </P> Fri, 28 Oct 2022 16:38:39 GMT Orange331 2022-10-28T16:38:39Z Plan I am paying for doesn't show in accout https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895024#M610966 <P>I changed my plan 2 months ago from the 1Gb plan to the 3Gb plan. I am paying for the 3Gb plan but the 1Gb plan is still showing as my plan.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20221028-091403_Chrome.jpg" style="width: 1063px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/71178iC1D9B5DA9941D68C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20221028-091403_Chrome.jpg" alt="Screenshot_20221028-091403_Chrome.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221028_093544.jpg" style="width: 1068px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/71179i21D3FD06274D5C9E/image-size/medium?v=v2&amp;px=400" role="button" title="20221028_093544.jpg" alt="20221028_093544.jpg" /></span></P><P> </P> Fri, 28 Oct 2022 16:38:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895024#M610966 Orange331 2022-10-28T16:38:39Z Re: Plan I am paying for doesn't show in accout https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895026#M610968 <P>Click on the little spinner refresh icons lower down or use private mode to improve the chances of seeing updated info.</P> Fri, 28 Oct 2022 16:40:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895026#M610968 dust2dust 2022-10-28T16:40:40Z Re: Plan I am paying for doesn't show in accout https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895236#M611137 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/57401">@Orange331</a>&nbsp;&nbsp; FYI:&nbsp; if interested in paying $5/cycle more for 15GB data?&nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/Get-Support/Existing-customers-only-40-for-15GB-data-at-4G-speed-unlimited/td-p/894963" target="_blank">https://productioncommunity.publicmobile.ca/t5/Get-Support/Existing-customers-only-40-for-15GB-data-at-4G-speed-unlimited/td-p/894963</A></P> Fri, 28 Oct 2022 20:25:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895236#M611137 dabr 2022-10-28T20:25:14Z Re: Plan I am paying for doesn't show in accout https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895261#M611155 <P>No joy.&nbsp;</P> Fri, 28 Oct 2022 21:34:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895261#M611155 Orange331 2022-10-28T21:34:28Z Re: Plan I am paying for doesn't show in accout https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895262#M611156 <P>Did you try private mode? Or maybe even desktop mode?</P> Fri, 28 Oct 2022 21:37:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-I-am-paying-for-doesn-t-show-in-accout/m-p/895262#M611156 dust2dust 2022-10-28T21:37:08Z