topic Promotion in Get Support

Promotion

bthiessen — Thu, 27 Oct 2022 15:44:14 GMT

I signed up for a plan with 1GB with the additional 2GB promo in September 2022. I still have not receive the additional 2GB to my plan and for 2 months I have run out of data as a result. The promo was for 12 months.

Re: Promotion

hairbag1 — Thu, 27 Oct 2022 15:48:59 GMT

Did you use the promotion code...

How to Get this Offer:

Simply make note of the promo code: 12MONTHS2GB
To redeem this offer online, order a SIM card today, and then activate online by Sept 9, 2022 at 11:59PM ET.

Offer Details:

To redeem this offer online, order a SIM card between Aug 25 - 31 at 11:59 PM EST, and then activate online by Sept 9, 2022 at 11:59PM ET.
Earn up to $14.25/mo in Public Points value with 3x Points-Back, for a limited time.
Offer available to new customers who activate online only.
2GB recurring data bonus will be applied to activations on any $25+ plans with the use of the promo code. Bonus data will expire if the account becomes inactive or the rate plan is changed.
Please note it may take up to 2 business days for bonus data to be applied.
This promotion is not stackable with other in-market offers.

Re: Promotion

Meow — Thu, 27 Oct 2022 15:49:23 GMT

If you activated plan before due date you should get this extra 2GB. Question is when will PM apply it; on next renewal or immediately.

You can always ask agent for clarification.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here