topic Re: Are add-on data plans one-time? in Get Support

Are add-on data plans one-time?

EdwinKCChan — Tue, 04 Jan 2022 19:48:35 GMT

Hi,
I was wondering if the add-on data plans are one-time? e.g. I went over my data limit and needed to purchase a data add-on; when my auto-pay comes up will it just be my plan value or plan value + data add-on?

thanks

Re: Are add-on data plans one-time?

SD08 — Tue, 24 Oct 2017 23:28:59 GMT

Only your regular plan will renew for the next cycle, not any add-ons as they are not considered part of your plan. The add-ons will not renew, but whatever you have remaining on them will stay in your account until consumed.

Re: Are add-on data plans one-time?

rob79 — Tue, 24 Oct 2017 23:28:21 GMT

Once your plan renews you'll start using plan data again, but the extra add-on data will stay on your account until the next time it's needed.

EDIT: I just realized I misunderstood your question but SD08 got it covered.