topic Re: Unable to login "System error. Please try again." in Get Support

Unable to login "System error. Please try again."

jemulock — Wed, 26 Oct 2022 12:35:52 GMT

Receiving an error of "System error. Please try again" when trying to login to My Account using Edge browser. on my Windows laptop. Tried Chrome and I am able to login.

Unable to login using Chrome on Android phone. It sauys "Page expired. The page you are trying to access is no longer available." Refreshing page, clear cache, and restarting phone has no effect.

Re: Unable to login "System error. Please try again."

RossN — Wed, 26 Oct 2022 12:44:06 GMT

@jemulock hi that seems to be an ongoing issue for some folks since the big upgrades I have pretty good luck using chrome in incognito mode,haven't had an issue for awhile

Re: Unable to login "System error. Please try again."

jemulock — Wed, 26 Oct 2022 12:50:29 GMT

It works in Edge now and on Android....not sure what changed because I didn't do anything on my end.

Re: Unable to login "System error. Please try again."

RossN — Wed, 26 Oct 2022 13:08:20 GMT

@jemulock I am glad it works for you now 😁

Re: Unable to login "System error. Please try again."

sahands — Thu, 03 Nov 2022 15:53:30 GMT

Having the same issue here, on vivaldi in windows

Re: Unable to login "System error. Please try again."

softech — Thu, 03 Nov 2022 15:55:24 GMT

@sahands

https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Website-Outage/td-p/898243

Please try again later today when it is fully resolved. Remember to use Incognito mode to login My Account, it will give you less trouble.