topic Re: I can't send text messages in Get Support

I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 16:34:14 GMT

I can receive SMS but not send them. I've never had this issue before I feel like maybe it's related to Mass texting? I was able to send text just recently on this phone I've tried resetting network settings reset settings and factory reset but to no avail. Please help me

Re: I can't send text messages

BKNS27 — Wed, 26 Oct 2022 00:42:30 GMT

@Deeschmizz

What phone do you have so we can help with checking your phone settings?

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 00:47:34 GMT

Samsung s6

Re: I can't send text messages

HALIMACS — Wed, 26 Oct 2022 00:47:44 GMT

@Deeschmizz

Could be related to iMessage or Chat messaging settings, depending on iPhone or Android:

If Android, try adjusting Chat messages options.

tap Messaging app,
tap 3 little dots top right,
select Settings,
under Chat settings, scroll to "Select default messaging type",
toggle it to Automatic or Text/multimedia msg

For Apple, adjust the iMessage settings:

tap the Settings app,
tap Messages,
turn iMessage off by toggling the switch to grey from green.

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 00:48:16 GMT

Also as I said I've reset settings reset network settings and factory reset.

Re: I can't send text messages

hairbag1 — Wed, 26 Oct 2022 00:49:46 GMT

What's the message you get when you try to send text ?

Is it just one person you're texting or does it fail to send to anyone ?

If just one...maybe the text goes ok, but receiver has problems on his end.

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 00:57:50 GMT

Re: I can't send text messages

Tragle — Wed, 26 Oct 2022 01:09:31 GMT

@Deeschmizz :

If you're trying to send or receive group texts, that requires MMS. And MMS requires that you have mobile data enabled on your phone. So if you were only having problems when sending and receiving group texts, maybe your mobile data was turned off at that point (?).

Just a guess. But since you mentioned SMS was working and you mentioned mass texting, that's the first thing that came to my mind.

(Unlike MMS, SMS does not require that your mobile data be turned on).

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 01:10:53 GMT

Very valid point but unfortunately not the answer. I'm having trouble sending sms.

Re: I can't send text messages

HALIMACS — Wed, 26 Oct 2022 01:14:24 GMT

@Deeschmizz wrote:
Very valid point but unfortunately not the answer. I'm having trouble sending sms.

If you turn off data and wi-fi, then try sending the SMS, does it work, @Deeschmizz ?

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 01:29:29 GMT

Re: I can't send text messages

Tragle — Wed, 26 Oct 2022 01:35:42 GMT

This article has 15 things to try:

https://nerdschalk.com/fix-message-not-sent-error-android/

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 02:35:05 GMT

Re: I can't send text messages

softech — Wed, 26 Oct 2022 02:43:05 GMT

@Deeschmizz

did you try your PM sim card on another phone?

And on this phone, try to install another Messaging App,albeit Google Message and see if it works

Re: I can't send text messages

Tragle — Wed, 26 Oct 2022 02:55:19 GMT

Also, as someone asked earlier, is it when you're texting a particular number? Have you tested SMS to other numbers?

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 04:56:08 GMT

Every number

Re: I can't send text messages

Deeschmizz — Wed, 26 Oct 2022 04:57:15 GMT

Sorry that is not the solution my phone moved the reply box

Re: I can't send text messages

dust2dust — Wed, 26 Oct 2022 06:22:01 GMT

I don't suppose you're on the old 50/50 plan?

Can you go into the settings for the messaging app and if it's anything like mine, tap More settings, then Text messages, then see what you have for Message Centre. It should be +16475800172.

Re: I can't send text messages

Deeschmizz — Thu, 27 Oct 2022 21:26:43 GMT

Re: I can't send text messages

Deeschmizz — Thu, 27 Oct 2022 21:27:56 GMT

Different phone changes nothing