topic Re: Triple Punch Sim Card in Get Support

Triple Punch Sim Card

Stormfront — Tue, 25 Oct 2022 17:12:29 GMT

I ordered of 2 used cell phones and a triple punch sim card along with a free bonus card. I received everything but the triple punch sim card. Is .

Re: Triple Punch Sim Card

RossN — Tue, 25 Oct 2022 17:15:18 GMT

@Stormfront

hi you need to contact a customer service agent to find out about the missing sim

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Re: Triple Punch Sim Card

Yummy — Tue, 25 Oct 2022 17:15:43 GMT

Contact agent to either send you SIMs or to apply credit to your account.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Re: Triple Punch Sim Card

darlicious — Tue, 25 Oct 2022 17:35:31 GMT

@Stormfront

Did you order two phones and a pm Sim card that came with a bonus pm Sim card? ($10) If so then pm owes you 4 Sim cards. The one that you ordered that came with a free Sim card and the two sim cards that come with your phones. Check the boxes for phone's Sim cards to see if you just overlooked them. If you are missing all 4 and waiting for a new shipment will cause you to miss out on the current promotions arrange for a credit to be applied for the full price replacement if you can purchase them into a local telus or koodo corporate store. Just save the receipt to remit to customer support. Contact then as above.