topic Re: Upgrading service/account in Get Support

Upgrading service/account

townie2 — Mon, 24 Oct 2022 23:51:01 GMT

Hi everyone. Seriously thinking of upgrading from the $35 3G to $40 4G, and dropping my (one of them) Fido data lines, unreliable signal here. A couple of questions please:

A) Will I lose my current Bonuses of 2GB and 500 international minutes?

B) I want to be sure to stick with the old Bonus system and not the new points system, is that possible?

Thanks in advance.

Re: Upgrading service/account

walker1 — Mon, 24 Oct 2022 23:57:31 GMT

@townie2

All of that stuff will be safe after your switch.

Just don't opt into the points system and you'll still be in the old rewards system.

Re: Upgrading service/account

RossN — Mon, 24 Oct 2022 23:57:13 GMT

@townie2 hi you will stay on old rewards system unless you decide to change you will not lose any add ons that are in your account only if you are on some promo you may lose that

Re: Upgrading service/account

townie2 — Mon, 24 Oct 2022 23:58:49 GMT

Great!! Thanks for the quick reply.

Re: Upgrading service/account

walker1 — Tue, 25 Oct 2022 00:00:37 GMT

@townie2

No problem 👍.

Good to see your still around, it's been awhile.

Re: Upgrading service/account

townie2 — Tue, 25 Oct 2022 14:38:42 GMT

Thanks, yes, it has been too long. I did take the upgrade, I'm going to get rid of my Fido $10/4GB month to month deal, it's only 3G and has poor coverage, that will more than pay for the upgrade. I'll still have one Fido data line on 2 yr contract for $7.50/month but will probably never use it now 🙂