topic Re: change email address in Get Support

change email address

janelee — Mon, 24 Oct 2022 20:29:55 GMT

original email address is not effective, need to change a new one.

RossN — Mon, 24 Oct 2022 20:32:47 GMT

hi you need to contact a customer service agent to reset or change your self serve account email

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

hTideGnow — Mon, 24 Oct 2022 20:32:50 GMT

Hi @janelee only CS Agent can help

Open ticket with PM CS agent at : https://publicmobile.ca/chatbot.

start by typing "Forgot Login Information" and then follow the prompt to open ticket