topic Re: US roaming data being eaten up! in Get Support

US roaming data being eaten up!

SueUnderhill — Mon, 24 Oct 2022 01:26:40 GMT

I purchased 250 MB of us roaming data and it somehow got eaten up in about 6 hours. Bought another 250 mg and it was gone in 3 hours - texting, limited maps - not much! Is this normal? What eats of the data so quickly? I don't even go through 3 GB in a month!

Re: US roaming data being eaten up!

hTideGnow — Mon, 24 Oct 2022 01:28:26 GMT

HI @SueUnderhill you really have to mange your app for using the data. it is something you need to do on your device. Like restrict background data usage or so

Re: US roaming data being eaten up!

SueUnderhill — Mon, 24 Oct 2022 01:30:36 GMT

My app status was the same as it always is - some are on, some are off. I left them how they normally are. Is this more of an issue for US data roaming?

Re: US roaming data being eaten up!

DDM69 — Mon, 24 Oct 2022 01:33:35 GMT

This is strange. Try turning your data off until you absolutely need it. I’ve never had this issue when in the US.

Re: US roaming data being eaten up!

hTideGnow — Mon, 24 Oct 2022 01:35:15 GMT

HI @SueUnderhill ,

There is no particular reason that roaming will eat up more data than usual.

But, there could be items that eats of data on the background, it can happen when you are in Canada, but you might not notice as you have more data

are you using iPhone or Android?

Check your phone, restrict background data. Turn off sync

of course, make sure AppStore disable automatic app update

Disable OS automatic update

Re: US roaming data being eaten up!

gpixel — Mon, 24 Oct 2022 02:20:19 GMT

@SueUnderhill

it's most likely gmaps especially if you haven't downloaded any maps over wifi. 250mb will be eaten up quickly. try to look at your phones data consumption. it should say which apps used the most