topic Moving to the 4G plan in Get Support

Moving to the 4G plan

Jim4 — Mon, 24 Oct 2022 01:04:41 GMT

When moving from a 3G to a 4G plan (in my case it is the same price) do my loyalty data and loyalty US minutes also move, or do I lose them?

Re: Moving to the 4G plan

RossN — Mon, 24 Oct 2022 01:10:18 GMT

@Jim4 hi you keep all your rewards and add ons no matter what plan you move to ,they stay with your account

Re: Moving to the 4G plan

hTideGnow — Mon, 24 Oct 2022 01:10:24 GMT

Hi @Jim4 What loyalty data and minute you referring to? if you meant those bonus you got from last couple Decembers. YES, they will stay. Changing plan won't affect the Christmas bonuses you got before

Re: Moving to the 4G plan

LeePublic — Mon, 24 Oct 2022 01:28:07 GMT

Yes, as long as you don't click on switch rewards on the rewards portal.

Re: Moving to the 4G plan

dabr — Mon, 24 Oct 2022 01:55:57 GMT

@Jim4 Everything stays the same as already noted except, perhaps, for any bonus promo data at activation (if applicable) which might be lost by changing plans.