topic Re: Porting a number from Lucky Mobile in Get Support

Porting a number from Lucky Mobile

jproch58 — Fri, 21 Oct 2022 23:51:01 GMT

I made an account for my niece with a new number on Public Mobile in early September to get the 2 gig bonus.

This evening October 21 I went on the account and ported her Lucky Mobile number over as a changing of number. Now her number is transferred and works with the PB sim but she cannot text. I told her to restart her phone still the same problem.

Re: Porting a number from Lucky Mobile

walker1 — Fri, 21 Oct 2022 23:57:42 GMT

@jproch58

If she's using an iphone, she may have to turn off the iMessage feature on the phone.

Re: Porting a number from Lucky Mobile

jproch58 — Sat, 22 Oct 2022 00:00:45 GMT

I just texted her now and it works maybe it took a while, she could call at first but not text. Hope the texts work with all her contacts

Re: Porting a number from Lucky Mobile

walker1 — Sat, 22 Oct 2022 00:02:17 GMT

@jproch58

Ok then, that's probably fixed then.

Re: Porting a number from Lucky Mobile

hairbag1 — Sat, 22 Oct 2022 00:23:31 GMT

Porting can be persnickity sometimes. As long as it's working now, then all's well.

If she should have continued port related problems...just come back here and someone will provide guidance.

Re: Porting a number from Lucky Mobile

computergeek541 — Sat, 22 Oct 2022 03:43:54 GMT

@hairbag1 wrote:
Porting can be persnickity sometimes. As long as it's working now, then all's well.
If she should have continued port related problems...just come back here and someone will provide guidance.

An failed number port wouldn't prevent outgoing text messages.

Re: Porting a number from Lucky Mobile

jproch58 — Sat, 22 Oct 2022 13:04:06 GMT

I bought her a new Motorola Moto G Fast from Costco in January 2020. I know she was looking for a used Iphone not sure if she did get one. Maybe told by friends that Iphones are the best. I'll ask her if she got an Iphone and suggest she do that if it happens again. I don't have a preference just wany a phone that works. Never had an Iphone have thought of trying them out.