topic Re: Credit card payment in Get Support

Credit card payment

JudyHara — Fri, 21 Oct 2022 12:10:56 GMT

We have a new credit card with the same company. Does automatic payment just switch over or do I need to give new credit card number. I don’t want to give this if the site isn’t secure. Thanks, judy

Re: Credit card payment

RossN — Fri, 21 Oct 2022 12:14:48 GMT

@JudyHara hi you don't give it here, you sign into your self serve account go to payment/manage payment methods and update your card there

Re: Credit card payment

Dunkman — Fri, 21 Oct 2022 13:15:15 GMT

@JudyHara

If the credit card number has changed, you will need to change in My account page (self service account).

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/update-or-remove-your-payment-card

Re: Credit card payment

Meow — Fri, 21 Oct 2022 13:53:57 GMT

You have to log in to your account and update credit card info.

Before you attempt to do that I would suggest to:use different browser or Incognito mode and/or Clear browser’s cache.