topic Re: Receiving text messages 75% data used in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892083#M608727 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="refresh.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/FD199A0DFB0B82774DC6A54D034C009C/responsive_peak/images/image_not_found.png" alt="refresh.jpg" /></span></P> Thu, 20 Oct 2022 16:10:25 GMT hairbag1 2022-10-20T16:10:25Z Receiving text messages 75% data used https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892077#M608723 <P>I have been receiving text messages from 611 that 75% of my data has been used. However, I am receiving this for my previous plan data of 2GB instead of my current data plan of 6GB</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="75 percent data usage.jpg" style="width: 450px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/70726i1B60DAC9B73D43A9/image-size/large?v=v2&amp;px=999" role="button" title="75 percent data usage.jpg" alt="75 percent data usage.jpg" /></span></P> Thu, 20 Oct 2022 15:51:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892077#M608723 Beny1014 2022-10-20T15:51:33Z Re: Receiving text messages 75% data used https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892078#M608724 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/28460">@Beny1014</a>&nbsp;<SPAN>&nbsp;hi it is possible that you are looking at a cached version of your account data,you need to delete your cache and cookies or use a different browser in private or incognito mode,reboot and sign back in disregard the&nbsp; text if it is for your old plan ,they are sent in error very often&nbsp;&nbsp;</SPAN></P> Thu, 20 Oct 2022 16:00:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892078#M608724 Outdoorsman 2022-10-20T16:00:51Z Re: Receiving text messages 75% data used https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892082#M608726 <P>Always check your account for actual status of your data. Sometimes these SMS are not accurate.</P><P>Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Meow_0-1666282051957.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/FD199A0DFB0B82774DC6A54D034C009C/responsive_peak/images/image_not_found.png" alt="Meow_0-1666282051957.png" /></span></P><P>&nbsp;</P> Thu, 20 Oct 2022 16:08:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892082#M608726 Meow 2022-10-20T16:08:59Z Re: Receiving text messages 75% data used https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892083#M608727 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="refresh.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/FD199A0DFB0B82774DC6A54D034C009C/responsive_peak/images/image_not_found.png" alt="refresh.jpg" /></span></P> Thu, 20 Oct 2022 16:10:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Receiving-text-messages-75-data-used/m-p/892083#M608727 hairbag1 2022-10-20T16:10:25Z