topic Re: update email login in Get Support

update email login

sandilee73 — Thu, 20 Oct 2022 12:12:08 GMT

I need to update my email login in order to make a payment

Re: update email login

Outdoorsman — Thu, 20 Oct 2022 12:14:09 GMT

@sandilee73

hi to change or reset your email you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

Re: update email login

darlicious — Thu, 20 Oct 2022 12:42:26 GMT

@sandilee73

In the meantime if you know your 4 digit account PIN # you can call 611 from your phone or 1 855 4PUBLIC and enter your 10 digit phone number and follow the prompts to enter your account PIN # to make a payment from your payment card on file. If you do not know your 4 digit account PIN # you can make a payment via 611 with a pm voucher.

Here are your options for alternative methods of payment....

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-How-to-use-a-Voucher/td-p/846594