topic Re: Upgrade to 4G text message in Get Support

Upgrade to 4G text message

noaccountpls — Wed, 19 Oct 2022 20:15:13 GMT

Hello, I just received a text message about an hour ago suggesting that I should upgrade to a 4G plan. I signed up with a 4G plan, so why am I getting a text message saying go to self-serve and change my plan to get 4G. I’m already 4G lol

Re: Upgrade to 4G text message

RossN — Wed, 19 Oct 2022 20:19:16 GMT

@noaccountpls hi if you already upgraded just disregard text

Re: Upgrade to 4G text message

dust2dust — Wed, 19 Oct 2022 20:21:09 GMT

Welcome to the high-powered marketing execs of Public.

Re: Upgrade to 4G text message

Meow — Wed, 19 Oct 2022 20:39:04 GMT

I guess it is sent to every PM's customer. You would think it is easy to keep track of who has which plan. Creating simple SQL query is rocket science and brain surgery task so not many people around are qualified to do that.

Re: Upgrade to 4G text message

hairbag1 — Wed, 19 Oct 2022 22:29:11 GMT

It's a blanket advertisement rather than a targeted message to @noaccountpls