topic Re: Community Support Levels in Get Support

Community Support Levels

messenabout — Wed, 19 Oct 2022 19:49:21 GMT

Out of curiosity what are the support levels in the Community?

i e. Mayor, Super Citizen, Oracle

Re: Community Support Levels

Metal1967 — Wed, 19 Oct 2022 19:55:16 GMT

Oracles get 20$ off a month.. the rest is a free for all.. not saying oracles don’t earn their small discount. But that’s the way it is..click on profiles.. you can see the time/ effort put into the community

Re: Community Support Levels

softech — Wed, 19 Oct 2022 20:07:03 GMT

@messenabout Welcome to the Community!!

the title "Mayor", "Super Citizen"..honestly means nothing. It is just the forum software setting, the title changes as you make more contrbution.

The only titles that are meaningful are "Oracle", "Customer Support Agent", "Public Mobile"

Oracle are customers too but they are small group of users to help with some Administrative work:

https://www.publicmobile.ca/en/qc/get-help/articles/meet-our-oracle-team

Public Mobile and Customer Support Agent are real PM staff

In terms of the amount other members can earn, there are more info here (Check the Community Reward section at the bottom):

https://www.publicmobile.ca/en/qc/get-help/articles/overview-of-old-public-rewards

Re: Community Support Levels

Meow — Wed, 19 Oct 2022 20:49:38 GMT

Sort of shows how long you have been here and how much you contributed.

Oracles are chose one by PM to keep Community in order. They can do some admin work like moving repetitive posts to 'garbage' and try to keep 'noise' (useless and inappropriate posts) to minimum.

The rest of us try to help as much as we can.