https://productioncommunity.publicmobile.ca/t5/Get-Support/4g-our-3g/m-p/891679#M608411 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/10066">@motozark</a>&nbsp;</P><P>&nbsp;</P><P>It could be just a site cache issue and you were not showing the latest info</P><P>&nbsp;</P><P>Try to use Incognito mode to login to My Account again and see if you see the new plan you picked</P><P>Also check Payment history to confirm PM took the correct amount for the new plan</P><P>&nbsp;</P> Wed, 19 Oct 2022 18:29:04 GMT softech 2022-10-19T18:29:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/4g-our-3g/m-p/891676#M608409 <P>I need help, I up graded to the 8gb 4g plan for oct.15 but my account is still showing the old 3g plan although I was charged for the 4g. Does anyone know when my account will be updated?</P> Wed, 19 Oct 2022 18:27:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/4g-our-3g/m-p/891676#M608409 motozark 2022-10-19T18:27:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/4g-our-3g/m-p/891679#M608411 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/10066">@motozark</a>&nbsp;</P><P>&nbsp;</P><P>It could be just a site cache issue and you were not showing the latest info</P><P>&nbsp;</P><P>Try to use Incognito mode to login to My Account again and see if you see the new plan you picked</P><P>Also check Payment history to confirm PM took the correct amount for the new plan</P><P>&nbsp;</P> Wed, 19 Oct 2022 18:29:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/4g-our-3g/m-p/891679#M608411 softech 2022-10-19T18:29:04Z