topic Re: My iPhone 6 Plus doesn't work with PM. in Get Support

My iPhone 6 Plus doesn't work with PM.

ProgeinPower — Tue, 04 Jan 2022 19:47:55 GMT

I know the sim card works, it works on my iPhone 5. On my iPhone 6 though, it doesn't let me move past the activation screen. It shows a signal at the top left corner. It still says that SIM Not Supported. How can I fix this?

Re: My iPhone 6 Plus doesn't work with PM.

NDesai — Sat, 21 Oct 2017 20:39:18 GMT

Is your iPhone 6 unlocked or locked to Telus or Koodo?

Re: My iPhone 6 Plus doesn't work with PM.

ProgeinPower — Sat, 21 Oct 2017 20:47:03 GMT

It's locked to a company though I don't know what one.

It's not telus or bell.

Re: My iPhone 6 Plus doesn't work with PM.

NDesai — Sat, 21 Oct 2017 20:53:45 GMT

@ProgeinPower wrote:
It's locked to a company though I don't know what one.
It's not telus or bell.

Well, the phone must be unlocked or locked to Telus or Koodo in order to be compatible with Public Mobile.

Re: My iPhone 6 Plus doesn't work with PM.

Mana — Sat, 21 Oct 2017 20:56:15 GMT

If you are not sure if your iPhone is unlocked, you can put another carrier's SIM card (other than the one it's from) and check if you still get the service.

If you don't have access to another carrier sim, you can always drop by a telus or Koodo store and ask them to check with their SIM card to see if it works with their SIM cards. If it does, it should work with PM as well.

Re: My iPhone 6 Plus doesn't work with PM.

computergeek541 — Sun, 22 Oct 2017 02:24:03 GMT

@ProgeinPower wrote:
It's locked to a company though I don't know what one.
It's not telus or bell.

You must first unlock this phone before using it on Public Mobile. Unless you do that, it won't work at all.

Re: My iPhone 6 Plus doesn't work with PM.

emilygeorgia — Sun, 22 Oct 2017 04:16:56 GMT

My phone is locked to Koodo and it works, if yours isn’t locked to bell or Telus it could be locked to Rogers, Fido, or Koodo, but Koodo would work. Virgin mobile phones are also locked to bell, so it’s looking like you might have a Rogers locked phone. Good news though is that I’m pretty sure Rogers is the cheapest ($50 compared to bell $70) to unlock iPhones and it’s guaranteed to work as long as the phone isn’t reported stolen (unlike some of those online unlocking sites which it can be hard to tell if it is a scam)

Re: My iPhone 6 Plus doesn't work with PM.

Audit13 — Mon, 23 Oct 2017 00:28:15 GMT

iPhone unlocks for Rogers are being done via eBay for $17 to $20. It may take a day or two to get it unlocked but it's cheaper than going through Rogers. If you are not a Rogers customer, eBay may be the only available method.

I just ordered an unlock for a Rogers iPhone 6s for $17. Hopefully, it won't take too long as I want to use it with my pm plan.