topic Re: auto pay not working in Get Support

auto pay not working

Wondering_why — Wed, 02 Nov 2022 20:40:36 GMT

i'm auto pay using my credit card but i recieve msg. that i need to pay my outstanding balance my card is not maximized and not expire

dust2dust — Mon, 17 Oct 2022 22:38:31 GMT

Seems autopay failed. Happens. Shouldn't. But it does. Make a payment from any of the options and that should restart the service.

But wait, there's no outstanding balance. Are your services working? Did this message come from 611?

hairbag1 — Mon, 17 Oct 2022 22:49:01 GMT

If your phone is still working and your next renewal is scheduled for tonight...just ignore the Suspended message.

If you have a valid credit card set to Autopay...everything should be working ok in morning. You account is just going through the renewal process.

BKNS27 — Tue, 18 Oct 2022 02:39:00 GMT