topic Re: Request for a Refund in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890639#M607599 <P>Top of this page click Get Help / Chat with Simon to start process of CSA assistance.</P> Mon, 17 Oct 2022 17:30:49 GMT hairbag1 2022-10-17T17:30:49Z Request for a Refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890635#M607596 <P>Recently, I purchased an add-on $20 during my stay in Ohio. But it didn't allow me to call, WhatsApp or text after the add-on. How do I go about asking for a refund?</P><P>&nbsp;</P> Mon, 17 Oct 2022 17:20:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890635#M607596 HLO123 2022-10-17T17:20:52Z Re: Request for a Refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890639#M607599 <P>Top of this page click Get Help / Chat with Simon to start process of CSA assistance.</P> Mon, 17 Oct 2022 17:30:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890639#M607599 hairbag1 2022-10-17T17:30:49Z Re: Request for a Refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890640#M607600 <P>Contact agent and ask for refund since add-on did not work as expected.</P><P>&nbsp;</P><P>To Contact CSA-agent; there are 2 methods:</P><P><A href="https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent" target="_blank">https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent</A></P><P><STRONG>If ticketing does not work very first time</STRONG>, contact agent directly.</P><P>- Send a private message to the CSA - agent by clicking <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><STRONG>Here</STRONG></A></P> Mon, 17 Oct 2022 17:31:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890640#M607600 Yummy 2022-10-17T17:31:21Z Re: Request for a Refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890786#M607699 <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/258132">@htrancanada2023</a> Please try to avoid repeating others. Mon, 17 Oct 2022 20:20:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-for-a-Refund/m-p/890786#M607699 computergeek541 2022-10-17T20:20:33Z