topic Re: Can not send message in Get Support

Can not send message

CristianF — Mon, 17 Oct 2022 19:15:41 GMT

I can't send message from my phone.

Metal1967 — Mon, 17 Oct 2022 17:06:39 GMT

@CristianF what type of phone? Everything else works?..

Yummy — Mon, 17 Oct 2022 17:11:10 GMT

What kind of message you cannot send?

Do you have apple phone?

If you are trying to send MMS, data has to be On even though data allowance will not be used.

RobertSannn — Mon, 17 Oct 2022 17:11:17 GMT

Maybe you have to allow some access functions on it* (I've struggled just now when registering with smth like this)

BKNS27 — Mon, 17 Oct 2022 19:11:08 GMT

Could we get more information other than you can’t send messages so we can help further?

Are you a new PM member?

Did you port your old number to PM?

htrancanada2023 — Mon, 17 Oct 2022 20:23:23 GMT

Restart your phone.

DDM69 — Mon, 17 Oct 2022 20:28:34 GMT

Is your phone on?

Iphone?

Android?

Are you a new customer?

Are you in the United States?

Are you in the basement?

Are you connected to the Public Mobile network?

Are you using wifi?

How about some details so you can get some quality recommendations 🤨