topic Re: No discount for referral in Get Support

No discount for referral

jvardy — Thu, 06 Oct 2022 17:45:20 GMT

Hi, My wife referred me to Public after seeing your $25 credit offer. She provided the ref # which was from Public. I thought we would both receive a $5.00 per month discount but so far neither account shows anything related to that special offer?

Edited by ShawnC to remove referral code

Re: No discount for referral

Metal1967 — Thu, 06 Oct 2022 17:38:40 GMT

@jvardywhen did you come on board?

Re: No discount for referral

Meow — Thu, 06 Oct 2022 17:41:07 GMT

What was exact promo offer? Did you become member while offer was valid?

Usually it takes few days for offer reward to appear on your account so I would wait a week or so and then inquire.

Re: No discount for referral

RossN — Thu, 06 Oct 2022 17:41:41 GMT

@jvardy hi you are on a public forum here,displaying your referral is not permitted go to the top right corner of your post and click on the down arrow in the little circle to remove /edit your number

Re: No discount for referral

jvardy — Thu, 06 Oct 2022 17:43:01 GMT

Sept 27, 2022

Re: No discount for referral

jvardy — Thu, 06 Oct 2022 17:44:20 GMT

Sept 27, 2022. I don't have a copy of the promo offer. My wife found it - I believe it was valid until the end of September

Re: No discount for referral

Outdoorsman — Thu, 06 Oct 2022 17:44:32 GMT

@jvardy hi the 5 dollars will be in your accounts by the end of the first week of the month and the 4 months following that

Re: No discount for referral

dust2dust — Thu, 06 Oct 2022 17:48:48 GMT

Did you get the $10 credit in your account? Did she see the new referral $1 or point in her account?

Re: No discount for referral

dabr — Thu, 06 Oct 2022 20:56:49 GMT

@jvardy You should see the $5 credit in the account by the end of this week if you qualified for the promo (met the terms).

Re: No discount for referral

computergeek541 — Fri, 07 Oct 2022 00:43:02 GMT

repetitive: another member already stated more than 3.5 hours earlier to wait until the end of the week for the credits

Re: No discount for referral

jvardy — Fri, 14 Oct 2022 14:04:17 GMT

Oct 14, 2022 I still see no discount on my account or rewards areas? Please provide details about what is actually happening here and correct it.

Re: No discount for referral

Luddite — Sun, 16 Oct 2022 19:45:16 GMT

@jvardy wrote:
Oct 14, 2022 I still see no discount on my account or rewards areas? Please provide details about what is actually happening here and correct it.

@jvardy Still stuck then best open a trouble ticket.

To obtain a ticket, click on https://widget.telus.tiia.ai/publicmobile/publicmobile.html and enter your question in SIMon. Follow / invent the prompts until you reach the Contact Us button, click on it and a Submit Ticket button should appear. To confirm that your ticket has been submitted, check the SEND box in your private messages; click on the small envelope next to your avatar at the top right of your screen.

If you have problems submitting a ticket, you can also send a private message to the CSAs. Click: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No discount for referral

jvardy — Mon, 17 Oct 2022 15:39:54 GMT

Thanks - see what happens