https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890166#M607364 <P>That sounds like that phone is locked to a previous provider. But...what? There are gazillions of phones out there that "you can make calls on".</P> Sat, 15 Oct 2022 22:01:48 GMT dust2dust 2022-10-15T22:01:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890155#M607363 <P>I purchased a ZTE 2222 Flip phone for Évelyne friend of mine as that’s the only type of phone if you can make calls on. When I install the Sim card did asks for a 16 digit unlock code. Where can I get this code? Can anyone help please</P> Sun, 16 Oct 2022 15:06:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890155#M607363 Mikenick 2022-10-16T15:06:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890166#M607364 <P>That sounds like that phone is locked to a previous provider. But...what? There are gazillions of phones out there that "you can make calls on".</P> Sat, 15 Oct 2022 22:01:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890166#M607364 dust2dust 2022-10-15T22:01:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890281#M607365 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/66127">@Mikenick</a>&nbsp;</P><P>Ouch, you bought a locked phone!</P><P>Contact the seller and find out which carrier locked the phone or go to a cell repair shop to have it unlocked for a fee.</P> Sun, 16 Oct 2022 08:27:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Please-help/m-p/890281#M607365 BKNS27 2022-10-16T08:27:25Z