topic No service error in Get Support

No service error

Freshjive97 — Sat, 15 Oct 2022 19:42:22 GMT

I keep getting a No Service error on my iPhone 7.

started earlier this week. Cell connection returns sometimes after resetting the phone.

worked in Brampton during the day yesterday but not in Orangeville today.

any help would be great.

Re: No service error

Dunkman — Sat, 15 Oct 2022 16:37:02 GMT

@Freshjive97

Is your account status active?

Is it possible that your phone is blacklisted?

https://www.devicecheck.ca/check-status-device-canada/

Maybe try your SIM card in another working phone. That will help determine whether hardware issue versus PM service problem.

Re: No service error

Freshjive97 — Sat, 15 Oct 2022 18:07:39 GMT

Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers.
I just am confused why it seems to work when I am at work but not at home??

will check again Monday

Re: No service error

computergeek541 — Sat, 15 Oct 2022 19:44:29 GMT

@Freshjive97 wrote:
Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers.
I just am confused why it seems to work when I am at work but not at home??
will check again Monday

This is an indication of a device issue. There could be something wrong with the reception/atenna in the phone. The twoer in your area near home could be using different frequencies, and could possibly be why your service is working in one place but not the other. The timing could be coincdental, but when you switched the SIM cards around, was it at home?

Re: No service error

Freshjive97 — Sun, 23 Oct 2022 16:21:56 GMT

Thanks for the help. I don’t know what solved the problem but haven’t had an issue in a week now. Super weird