Not registered on network

Lvinnes — Fri, 14 Oct 2022 19:28:17 GMT

My cell is not connected the error messages are either. Not registered on network or no sim card

Re: Not registered on network

will13am — Fri, 14 Oct 2022 19:29:24 GMT

@Lvinnes , it sounds like you might have a phone failure on your hands. If the phone cannot read the SIM card, there is no way it can register on the network.

Re: Not registered on network

softech — Fri, 14 Oct 2022 19:37:43 GMT

@Lvinnes did you just join PM? try to reseat the sim card (power down the phone, take sim out for a minute before you put it back and power up). Or better, try the sim card on another phone

if that does not work still, open ticket with PM Support:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

topic Not registered on network in Get Support

Not registered on network

Re: Not registered on network

Re: Not registered on network