topic Re: Billing in Get Support

Billing

maleyi — Sat, 15 Oct 2022 15:22:44 GMT

Hi, can you explain why each month you bill me a day earlier than the previous month? This has been going on each month since I joined and is very annoying. Please pick a date in the month and stick with it. Thanks.

Re: Billing

softech — Thu, 13 Oct 2022 21:39:17 GMT

@maleyi because PM is running on 30 days cycle and not monthly. Cycle date will shift after a 31 days month

Re: Billing

Meow — Thu, 13 Oct 2022 21:39:26 GMT

Public Mobile billing period is 30 days - not fixed day of the month.

Re: Billing

DDM69 — Thu, 13 Oct 2022 21:50:35 GMT

Haha! I love this. Trust me, they aren't screwing up the billing dates.

At least now you know why....😉

Re: Billing

darlicious — Thu, 13 Oct 2022 22:58:41 GMT

@maleyi

Your March renewal will shift forward two days or you may not have a renewal in February at all but two in March depending on your renewal date?🤔