topic Re: Error Code 837 in Get Support

Error Code 837

huicao — Tue, 11 Oct 2022 13:49:47 GMT

i had an error 837 for Activating your SIM card.?????

Re: Error Code 837

BKNS27 — Tue, 11 Oct 2022 13:56:16 GMT

Check to see if your CC was charged by PM.
If not, wait about 1/2 hour and use your previous carrier account number but first clear cache, cookie and go incognito on your browser.

Re: Error Code 837

softech — Tue, 11 Oct 2022 14:00:59 GMT

@huicao before you try reactivate, wait 15 mom, check your credit card to confirm PM didn't take money on your first attempt

Weee you trying to activate with porting your number? Did you enter your IMEI as porting info? If so, it might be the reason. When you try reactivate, please provide you account number with the old provider instead.

Let us know how it turns out